Privacy Policy

I, Pauline Lawson, of EmotionALL Coaching and Wellbeing, take your privacy very seriously and comply with GDPR. You may have some questions about what happens to any data you give. The most likely questions are answered here.

Who collects your data?

EmotionALL Coaching and Wellbeing.

What data is collected?

We may collect your name, address, email address, date of birth, phone number and other information you provide voluntarily. When working with children and young people we also need details of any medication/allergies so that this information can be used and shared where necessary, and also parent/carer contact details.

Your image may be captured on our CCTV system both inside and directly outside our office/studio.

How do we collect your data?

We collect information from you when you complete our electronic and paper contact forms or when you contact us through social media, by phone, or attending workshops.

This information is used to answer your queries and organise any bookings with EmotionALL Coaching and Wellbeing, and to keep everyone safe.

We retain this information for booking and administration purposes only and we may contact you by email, by phone, or by other means as provided by you in relation to your appointments and bookings.

When you visit or are outside our office/studio, moving images of people may be recorded and stored on our CCTV system.

Why is data being collected?

We provide coaching services, consultation with schools and other groups, and run a variety of workshops for adults and children.

We also provide one-to-one coaching for children, teens, and adults.

How do we use your data?

Your personal information will be processed in accordance with the General Data Protection Regulation. We use your personal information to:

communicate information about our services
notify you of changes to our services
process an application for our services
plan and prepare appropriate workshop content
plan and prepare a risk assessment for physical, emotional, and medical conditions
feedback on the impact of the services
seek your views on our services
provide ongoing communication as part of a course of work
obtain permission for use of photos and quotes on our website and social media
send invoices
we may send you emails about new product features or other news about us or on topics we think would be relevant to you. You may opt out of these at any time.

In the case of CCTV, images captured may be processed:

for the safety and security of all in the office/studio
for the prevention of crime
to reduce the fear of crime
for defence should any legal or insurance claims arise

Do we share your data with any third parties?

We may use third party service providers to provide some of our services. Currently we use MailerLite as a means to send you newsletters and other information by email.

When providing our coaching and consultation services, we also have a Duty Of Care (such as a medical emergency). We will only do this when it is necessary or if we are required by law to do so.

Cookie Policy

Does this site use Cookies?

Yes.

This site is designed using UK2.NET Website Builder and hosted by UK2.NET. Cookies are used for the general operation of this website.

What is a Cookie?

A cookie is a small text based file given to you by a visited website that helps identify you to that site. Cookies are used to facilitate your visit as you navigate through different pages on a website, or when you return to the website at a later time.

Your web browser should allow you to control the cookies saved on your computer and allow you to delete them.

What do we use Cookies for?

UK2.NET provides a list of possible uses of cookies on their published websites, the ones used for this website are:

Analytics that measure the performance of the server and system hosting the website
Triggering the ‘cookie warning’ dialogue
Referencing the favicon in some circumstances

Unless otherwise stated, we do not use any additional third party software on this website.

You can check the UK2.net Cookie And Published Websites information page below.

Links to Other Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.

You should exercise caution and look at the privacy policy applicable to the website in question.

Disclaimer

The information contained in this website is for general information purposes only, and does not constitute professional advice. We make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the website or the information, products, services, or related graphics contained in the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of EmotionALL Coaching and Wellbeing. We have no control over the nature, content, and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, EmotionALL Coaching and Wellbeing takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Review of this Privacy Policy

Privacy policy update: 8th January 2024

We may update this privacy policy from time to time as necessary. The terms that apply to you are those posted here on our website on the day that you use our website.

How do you contact us?

If you wish to complain, unsubscribe, or request more information about our privacy policy, please email: coaching@PaulineLawson.co.uk.

If you wish to be removed from our mailing list please use the button below and write ‘UNSUBSCRIBE’ in the subject, and email this to us.